{"id":361,"date":"2023-09-22T16:13:40","date_gmt":"2023-09-22T14:13:40","guid":{"rendered":"https:\/\/hotellme.m2-d2.io\/?page_id=361"},"modified":"2023-09-28T17:19:24","modified_gmt":"2023-09-28T15:19:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/hotellme.eu\/fr\/faq\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"
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Questions fr\u00e9quentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQu'est-ce que La Carte-Cadeau Hotellme?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Hotellme est une carte-cadeau qui peut \u00eatre \u00e9chang\u00e9e sur hotellme.eu pour une ou plusieurs nuits d\u2019h\u00f4tel, selon les conditions associ\u00e9es \u00e0 votre carte-cadeau sp\u00e9cifique. Sur notre plateforme, vous trouverez une offre de plus de 500 000 h\u00f4tels dans le monde.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuelle est la dur\u00e9e de validit\u00e9 de la Carte-Cadeau Hotellme?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

La Carte Cadeau Hotellme est valable deux ans \u00e0 compter de son obtention.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuels h\u00f4tels puis-je r\u00e9server?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Vous pouvez choisir parmi une large gamme d\u2019h\u00f4tels s\u00e9lectionn\u00e9s par nos soins, dont l\u2019offre est de plus de 500 000 h\u00f4tels dans le monde, y compris des cha\u00eenes h\u00f4teli\u00e8res telles que Accor Hotels, NH Hotels, Barcelo Hotels. Mais vous pouvez \u00e9galement trouver des h\u00f4tels familiaux ou des h\u00f4tels individuels attrayants avec nous.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\u00c0 quelle fr\u00e9quence puis-je utiliser la Carte-Cadeau Hotellme?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Vous pouvez utiliser le cr\u00e9dit de votre Carte-Cadeau Hotellme plusieurs fois. Jusqu\u2019\u00e0 ce que tout le cr\u00e9dit ait \u00e9t\u00e9 utilis\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPeut-on utiliser plusieurs Cartes-Cadeaux Hotellme pour une r\u00e9servation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Actuellement, il n\u2019est pas possible d\u2019\u00e9changer plusieurs cartes-cadeaux pour une r\u00e9servation sur notre site Internet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQue se passe-t-il si le co\u00fbt de ma r\u00e9servation d\u2019h\u00f4tel d\u00e9passe la valeur de ma carte-cadeau?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Si vous souhaitez r\u00e9server un h\u00f4tel dont le prix d\u00e9passe la valeur de votre carte cadeau, il vous sera demand\u00e9 de r\u00e9gler la diff\u00e9rence via notre mode de paiement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tLe code de ma carte cadeau ne fonctionne pas?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

V\u00e9rifiez premi\u00e8rement si vous avez entr\u00e9 le code correctement. Quelquefois, un espace vide est automatiquement copi\u00e9 lorsque vous copiez le code. Si ce n\u2019est pas le cas, veuillez nous contacter via le formulaire de contact. N\u2019oubliez pas de nous donner le code qui ne fonctionne pas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO\u00f9 puis-je r\u00e9server avec cette Carte-Cadeau Hotellme?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Vous ne pouvez utiliser la Carte Cadeau hotellme que sur notre site Internet. Vous ne pouvez pas utiliser la Carte-Cadeau Hotellme directement sur les sites Web des h\u00f4tels.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je annuler ou modifier ma r\u00e9servation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

V\u00e9rifiez les conditions d\u2019annulation de la r\u00e9servation que vous avez effectu\u00e9e. Si la r\u00e9servation peut \u00eatre annul\u00e9e, veuillez envoyer votre demande d\u2019annulation avec la confirmation de r\u00e9servation \u00e0: info@hotellme.eu. Le montant rembours\u00e9 sera cr\u00e9dit\u00e9 sur la carte-cadeau utilis\u00e9e pour effectuer la r\u00e9servation. Pour modifier une r\u00e9servation, vous devez d\u2019abord annuler puis effectuer une nouvelle r\u00e9servation. Sachez qu\u2019il peut y avoir des co\u00fbts associ\u00e9s \u00e0 cela.Vous avez choisi l\u2019option de r\u00e9servation non remboursable ? Dans ce cas, vous ne pouvez malheureusement pas annuler ou modifier votre r\u00e9servation<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMa Carte-Cadeau Hotellme a-t-elle \u00e9t\u00e9 perdue ou vol\u00e9?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Si vous avez perdu votre Carte Cadeau Hotellme, merci de contacter notre service client via notre formulaire de contact. Apr\u00e8s v\u00e9rification, vous recevrez un nouveau code de r\u00e9servation. Accorde une attention! Uniquement \u00e0 condition que la Carte Cadeau Hotellme n\u2019ait pas encore \u00e9t\u00e9 utilis\u00e9e.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQui est exclu de cette Carte-Cadeau Hotellme ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les personnes de moins 18 ans sont exclues d\u00e8s lors qu\u2019elles sont accompagn\u00e9es d\u2019une personne de plus de 18 ans. Les groupes de voyage sont \u00e9galement exclus de cette promotion.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO\u00f9 Hotellme est-il situ\u00e9?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Hotellme est un nom commercial de Momentocio BV, adresse commerciale: Oder 20, Unit A6023, 2491DC La Haye, Pays-Bas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ What is the Hotellme Gift Card? Hotellme is a Gift Card that can be exchanged on hotellme.eu for one or more hotel nights, depending on the conditions associated with your specific gift card. On our paltform you will find an offer of more than 500,000 hotels worldwide. How long is the Hotellme Gift Card […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-361","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - HoTellMe<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - HoTellMe\" \/>\n<meta property=\"og:description\" content=\"FAQ What is the Hotellme Gift Card? 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